This video is part of the 'Customer Service' series, 'Part 3: Personal Qualities'! In an era where many companies offer similar products and services at similar prices, its often hard to stand out. But if you offer the best customer service around, youll win more than just customers -- youll winloyalcustomers. The kind that keep coming back and tell their friends to do the same. If that sounds good, this video training series with accompanying workbooks is exactly what you need!