Welcome to the 'Using Emotional Intelligence' video series! Emotional intelligence comes naturally to some, and is difficult for many others. This eight-lesson video course covers the major components of EI: self-awareness, self-regulation, social awareness, and relationship management. This program is valid for one PDC for the SHRM-CP or SHRM-SCP and one hour of recertification credit through the HR Certification Institute. Please be sure to note the program ID number in your online recertification file. For more information about certification or recertification, please visit the SHRM website at www.shrm.org and the HRCI website at www.hrci.org. SHRM Activity ID: #17-JN4I7 and HRCI Activity ID: #307647