"This package includes 5 courses. Honest communication takes courage. This course is a fresh take on solving communication problems, from overcoming your own specific obstacles to developing useful habits and scripts to ensure your messages are clear. In a stimulating program, youll gain a lifetime of insight into why communication breaks down and doesnt provide the desired reaction or results, and youll learn simple, solid steps thatll spare you from interpersonal interactions that turn into emotional battlegrounds. The quiz for this series is provided with the last video, 'Assertive Communication Skills: Module 4 -- Assertive Techniques' (SVL_081095). "