Welcome to the 'Art of Assertiveness' video course meant to help you realize your assertive abilities, eliminate manipulation, and become a more effective communicator! It comprises nine video lessons that cover topics like the basic emotions, the art of manipulation, and your assertive verbal skills. Through better understanding the different kinds of emotions and manipulators, the viewer will be ready to deal with others assertively. This program is valid for 1.5 PDCs for the SHRM-CP or SHRM-SCP and 1.5 hours of recertification credit through the HR Certification Institute. Please be sure to note the program ID number in your online recertification file. For more information about certification or recertification, please visit the SHRM website at www.shrm.org and the HRCI website at www.hrci.org. SHRM Activity ID: #17-B3S7P and HRCI Activity ID: #330392