Marcus encourages people to offer positive, team-building contributions and innovative ideas to enhance productivity and improve the culture. Junko is pleased to present an idea stemming from her Japanese culture. Alex is furious and accuses Junko of stealing her idea and the two enter a brief argument whilst Alex presents her version. The tensions between Junko and Alex continue. Marcus and Michael present new ideas to the group that are received with varying degrees of success. Carol emphasizes that ideas should be shared. Michael's innovation of micro-bags is put into practice. Please note: These videos are designed to provoke discussion and response. They are fast-paced, short, character-driven, TV-style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, and reacting to the behaviors on screen, we can use the resulting feelings and thoughts to develop a clearer shared view of how we want our teams to behave and to better manage these types of situations. These programs partner well with the 'Switch On' and/or 'Workplace Excellence' series, also by Seven Dimensions.This program does not include a quiz. To achieve a completed status in the learning management system, you must view the video in its entirety.