Welcome to the 'High-Impact Communication' series, the 'Be Conversational' session. This lesson addresses how, in writing, we think we have to use bigger words and more complicated sentences in order to get our points across. We get so caught up in the idea of creating a document that will be impressive, that we tend to forget that our goal is create a document that will tell a story. A quiz that covers the entire series is included in the last video, 'Assessment.'